Terms and Conditions

Last updated: 29-10-2025

1. Introduction

Welcome to SiestaAI. These Terms and Conditions (“Terms”) govern your use of our website siestaai.es, our AI automation services, and any related software, applications, or digital tools provided by us (collectively, the “Services”).

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, you must not use our website or Services.

2. Company Information

SiestaAI
Registered in: Spain
Address: Calle Frederik Handel 3 Buzon 499 03738 Javea
Email: info@siestaai.es
Website: siestaai.es

3. Eligibility

By using our Services, you confirm that you:

  • Are at least 18 years old (or of legal age in your jurisdiction), and

  • Have the authority to enter into a binding agreement on behalf of yourself or the entity you represent.

If you are accessing our Services on behalf of a company or organization, you agree that you are authorized to accept these Terms on its behalf.

4. Description of Services

We provide AI automation, digital workflow, and process optimization solutions, including but not limited to:

  • AI workflow design and implementation

  • Automation consulting and integration

  • Custom AI tools and chatbot development

  • API and third-party automation setups

  • Technical support and training services

The exact scope of work will be detailed in your specific service agreement, proposal, or project contract.

5. Use of the Services

You agree to use our Services only for lawful purposes and in accordance with these Terms.
You must not:

  • Use our Services to violate any applicable laws or regulations

  • Reverse engineer, copy, or resell our proprietary tools or code

  • Interfere with the security or integrity of our systems

  • Submit or transmit malicious code, viruses, or bots

  • Use AI-generated output for illegal, unethical, or discriminatory activities

We reserve the right to suspend or terminate access to our Services for any violation of these Terms.

6. Client Responsibilities

To ensure successful delivery of services, you agree to:

  • Provide accurate and complete information during onboarding and throughout the project

  • Supply necessary access credentials (e.g., accounts, APIs, platforms) securely and promptly

  • Review deliverables and provide feedback within agreed timelines

  • Comply with applicable data protection and intellectual property laws

Delays caused by missing information or approvals may impact delivery schedules.

7. Fees, Payments, and Billing

Unless otherwise stated in a written agreement:

  • All prices are listed in EURO and are inclusive of VAT (if applicable).

  • Payments are due as per the terms stated on your invoice or proposal.

  • Late payments may incur interest or suspension of ongoing services.

  • Refunds are not issued for completed work, digital deliverables, or used service time, except as required by law.

We may adjust pricing periodically, but existing agreements will not be affected without mutual consent.

8. Intellectual Property

A. Our IP

All content, software, code, designs, text, graphics, trademarks, and materials provided by SiestaAI remain our exclusive property or that of our licensors.
You may not copy, distribute, modify, or use our intellectual property without prior written permission.

B. Client IP

Any materials, brand assets, or data provided by the client remain the client’s property.
You grant us a limited, non-exclusive, royalty-free license to use these materials solely for the purpose of delivering the agreed services.

C. Project Deliverables

Upon full payment, ownership of custom deliverables (e.g., automation workflows, scripts, AI prompts, or chatbot flows) is transferred to the client, except for:

  • Pre-existing frameworks, templates, or proprietary code owned by SiestaAI, which may be licensed, not sold.

9. Confidentiality

Both parties agree to treat all confidential information exchanged during the engagement as strictly confidential.
We will not disclose or use your confidential information for any purpose other than fulfilling our contractual obligations.

This obligation remains in effect even after the termination of the contract.

10. Data Protection & Privacy

We handle all personal data in compliance with:

By using our Services, you consent to our data processing practices as described in those documents.

If we process data on your behalf (e.g., in an automation setup), we will sign a Data Processing Agreement (DPA) upon request.

11. Limitation of Liability

To the maximum extent permitted by law, SiestaAI shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Any errors in third-party software, APIs, or AI model outputs

Our total liability for any claim arising under these Terms shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

12. Disclaimer of Warranties

Our Services are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee that our Services or AI systems will be error-free, uninterrupted, or suitable for every specific business need.

The client acknowledges that AI-generated results may include inaccuracies and that human review is essential for final decisions.

13. Termination

Either party may terminate a service agreement with written notice if:

  • The other party breaches a material term and fails to remedy it within a reasonable time, or

  • The project is mutually concluded.

Upon termination, outstanding payments become immediately due, and access to any hosted systems or deliverables may be revoked until settlement.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain and interpreted in accordance with EU law.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Spain.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, operations, or legal requirements.
The latest version will always be available on our website and will indicate the date of the most recent update.

Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

16. Contact Us

If you have questions about these Terms or any aspect of our services, please contact:

Entity: SiestaAI
Registered Address: Calle Frederik Handel 3 Buzon 499 03738 Javea
Email: info@siestaai.es
Website: siestaai.es